Frequently Asked Questions
Frequently Asked Questions
Got a question? See below for the answer. Or email us retailers@toynamics.com.au for more information.
How much is the delivery fee?
| Order Value (ex GST) | Delivery Fee |
| Under $100 | $14.90 + GST |
| $100 – $299.99 | $29.90 + GST |
| $300 – $499.99 | $39.90 + GST |
| $500 and over | $49.90 + GST |
How long will my order take to arrive?
Our aim is to ensure you receive your order as quickly as possible. Please refer to our delivery page for more information.
What happens if a product is out of stock?
Any items which are temporarily out of stock will automatically be placed on backorder. These items will be noted on your delivery note and will be dispatched to you as soon as they become available.
Do you have material safety data sheets?
Material Safety Data Sheets (MSDS) are available for selected products, please contact us at retailers@toynamics.com.au to request a MSDS.
What payment type can I use?
We accept PayPal (online only), electronic funds transfer (EFT), Visa and Mastercard.
What should I do when I receive my order?
Please cross check all products against your original order and our delivery note when you receive them but before opening, marking or using them. Toynamics Australia will accept returns within 7 days of receipt of order, in accordance with the current Terms and Conditions.